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Patient Information
Patient Relations
The University of Kansas Health System wants to make sure that your experience with us is nothing short of exceptional. We encourage you to voice questions about your rights or concerns to any member of your care team, with the goal of improving your experience while you are here. Our patient relations team is available to assist you in all matters related to your satisfaction.
Patient relations services
Our patient relations team is available to assist with the following matters:
- Filing a complaint about an unresolved care, safety or service issue
- Contacting state licensing or other accrediting organizations
Connect with patient relations
You may reach out to patient relations in person, by telephone or in writing. Our hours of operation are Monday - Friday, 8 a.m. - 4:30 p.m.
The University of Kansas Hospital
Ground floor, Bell Hospital, Room G451
4000 Cambridge St.
Kansas City, KS 66160
Fax: 913-945-5600
Call 913-588-1290 to contact patient relations. Or send an email to patientrelations@kumc.edu.